Terms and Conditions

These Terms and Conditions apply to all purchases made through the website of Allurale.

1. Applicability
By placing an order on our website, you agree to these Terms and Conditions.

2. Product Information
We make every effort to display our products as accurately and up to date as possible. However, typographical errors, inaccuracies, or omissions may occur.

3. Ordering and Payment
Orders are processed only after full payment has been received. Available payment methods may vary by country. Customers are responsible for checking which payment methods are available in their location.

4. Processing and Delivery

  • Processing time: 1–3 business days

  • Shipping time: 3–7 business days (depending on destination)

  • Orders are shipped directly from our supplier in China

5. Returns and Cancellations
Please refer to our separate Return Policy for detailed information.

6. Liability
We are not responsible for loss or damage during shipping if tracking information indicates that the package has been delivered. Customers are responsible for ensuring that the provided delivery address is correct.

7. Intellectual Property
All content on this website, including text, images, and logos, is the property of Allurale and may not be used without prior written permission.

8. Complaints Procedure
Complaints may be submitted in writing via the contact details: info@allurale.com We aim to respond within 5 business days.

9. Governing Law
These Terms and Conditions are governed by the laws of The Netherlands.